My customer account

Before any first order, it is essential to create a customer account on our website.

I am creating a Perles and co account:
> Click on the Log in tab at the top right of the screen.
> Click on the Register button and fill in the necessary fields.

Your Perles and Co account is created,
Welcome to your account!

Your account contains all your personal data.
You can modify these data at any time. For more information you can consult our Data Protection Policy
Data Protection Policy: https://www.perlesandco.com/rgpd.php

You wish to delete your account:
> Account > View full page > My info - More options >
Delete my account

If you wish to modify your personal data, click on :
> Account
> View full page
> My personal information
> My address book to modify your addresses

You can enter several addresses.
During the "delivery" step, you will select the delivery address and during the "payment" step, the billing address you wish to use.

You can recover your personal data stored by Perles and Co:
> Account
> View full page
> My info - More options
> Recover your personal data stored by Perles and Co

To change your password click on :
> Account
> View full page
> My info - my password

You can register your password by clicking on register my password on the login page.
We advise you to use a sufficiently secure password with 8 characters:
1 capital letter, 1 number and 1 special character

We invite you to click on the « Forgot your password? » button at the time of login to receive a new password.

If you do not receive the email, please check your spam and make sure you are using the correct email address when logging in to your account.

Customer accounts that are not active for 3 years are automatically deactivated. In this case we invite you to to create a new account.

If you are still unable to log in, you can contact us by email [email protected]
or by phone so that we can reactivate a new password together.

We offer two newsletters:

- The new products newsletter: 30 to 40 new products per day to be received every day,
or in the form of a weekly summary every Wednesday.
- The creative newsletter: receive weekly creative tutorials and the latest DIY techniques
and the latest trendy DIY techniques.

To subscribe or unsubscribe, there are 3 possibilities:
- Enter your email address at the bottom of the website page and check unsubscribe / subscribe.
- I click on
> Account
> Display in full page
> Notifications - Subscribe or unsubscribe to newsletters

- You can also click on the unsubscribe link at the end of each of our newsletters.

- I don't have a customer account yet and I want to register as a business customer:
On the registration page, check "yes" professional customer and fill in the fields dedicated to professional customers.
Fill in the fields dedicated to professional customers.
Please contact us by email [email protected] and tell us that you have created an account as a professional.
We will check the information and give you the professional discount.

- I want to change my personal account to a business account:
I click on :
> Account
> View full page
> My info - I am registering as a professional

We offer a discount for professionals, please contact our customer service about this.

If you would like to join the affiliate programme, please send an email to [email protected] telling us who you are, your social networks/blogs and what your plans are following this registration.

Please note that the right of withdrawal provided for in the Hamon Act for consumers does not apply to purchases made for business purposes. Any return request must be approved in advance by our customer services team.