Legal information
Information
www.perlesandco.co.uk is published by Internet & E-commerce, SAS with capital of 105,000 euros, headquartered at 25 rue Henri Moissan 81000 Albi, registered with the Albi Trade and Companies Register under number 453 605 933.
Intracommunity VAT number: FR58453605933
RCP : Axa France IARD , le N° 3410523404
Director of publication: M. Estingoy
Contact
Tel: 05 31 51 10 00
Director of publication: This is the legal representative, Mr Jean-Etienne Estingoy, in his capacity as manager of Internet & E-commerce.
[email protected]
Customer service contact
Tel: 05 31 51 10 00
Monday to Friday 8:30am to 6:30pm and Saturday 9am to 1pm.
Mail
Perles & Co
25, rue Henri Moissan
81000 Albi
Hosting of the perlesando.com website
Company: OVH
Web address: www.ovh.com
Postal address: 2 rue kellermann
BP 80157
59053 ROUBAIX Cedex 1
Phone number: +33 (0)8 203 203 63
E-mail address: [email protected]
Mediation
- Consumer mediator :
MEDIATION - VIVONS MIEUX ENSEMBLE
www.medi ation-vivons-mieux-ensemble.fr
[email protected]
2 impasse de Beauregard 54 000 NANCY
Please note that a dispute cannot be examined by the consumer mediator if :
1° The consumer does not justify having first attempted to resolve the dispute directly with the professional by means of a written complaint in accordance with the terms and conditions set out, where applicable, in the contract;
2° The claim is manifestly unfounded or abusive;
3° The dispute has already been or is being examined by another mediator or by a court;
4° The consumer lodged his request with the mediator more than one year after his written complaint to the professional;
5° The dispute does not fall within the mediator's jurisdiction.
- European platform: https: //ec.europa.eu/consumers/odr/
Environment
Our company is registered with the Adelphe subsidiaries below under the following unique identifiers:
- CITEO: FR215182_01ZYUW
- Ecomaison: FR215182_12IDLT
Report
- Report illegal content: write to [email protected]
- Contact point for Member State authorities, the Commission, the Committee, recipients of the service:
Languages: French, English, Spanish, Italian, German
Mail: [email protected]
Postal address: Internet & E-commerce (Perles & Co), 25 rue Henri Moissan 81000 Albi
Telephone: 05 31 51 10 00
Right of reply
Any person named or designated in an online public communication service has a right of reply, without prejudice to requests for correction or deletion of the message that he or she may address to the service. Requests to exercise the right of reply should be addressed to the publication director.
Protection of personal data & cookies
Our company may collect personal data about you. To find out more, consult our data protection policy: https: //www.perlesandco.co.uk/page/rgp
Terms and conditions
Terms of use
- Website availability: Our company makes every effort to maintain access to our sites 24 hours a day, 7 days a week, except in cases of force majeure, maintenance periods, difficulties linked to telecommunications networks or other technical difficulties. In particular, our company may interrupt access to its site at any time, notably for maintenance, updating or security reasons.
- Exclusion of liability: Our company shall not be held liable for any damage, direct or indirect, material or immaterial, resulting from access to its websites and those of its partners, or from the impossibility of accessing them. Our company disclaims all warranties of any kind as to the availability, accessibility or performance of this website.
- Content: Our company takes the utmost care and makes every effort to ensure the quality of the information provided on its website, but cannot guarantee the accuracy or completeness of all such information.
- The user undertakes to:
- Respect current regulations, public order and good morals
- Use the sites, their services and content in compliance with the applicable conditions.
- Not to infringe our company's rights
- Maintain the confidentiality and security of his customer account
- Hypertext links : The site may refer the user to other websites via hypertext links. These links have been inserted into the site with the authorization of the owners of the linked sites. In any case, our company cannot be held responsible for the content of these sites, which are the sole responsibility of their owners.
- Intellectual property: The content of this site is covered by French and international legislation on copyright, intellectual property, literary and artistic property and other similar rights.Our company retains all economic and moral rights relating to the documents on this site, subject to the rights enjoyed by the authors of works published on this site. Thus, all reproduction rights, on electronic or paper media, are reserved, including for downloadable documents and iconographic and/or photographic representations. Visitors to our website must refrain from any form of scrapping, collecting, capturing, distorting or using the information to which they have access.
Our company also produces its own database, which is protected in this respect. Any extraction or reuse of its database without its authorization is prohibited. Our company prohibits the repeated and systematic extraction or reuse of qualitatively or quantitatively insubstantial parts of the content of its database, within the limits provided for by law.
Any total or partial reproduction or representation of this site by any means whatsoever is prohibited and constitutes an infringement punishable by articles L 335-2 et seq. of the French Intellectual Property Code.
Chatbot
This service is offered on our site by our service provider in SaaS mode. We may decide to suspend, interrupt or limit it at any time without notice.
This service enables a user to chat with a program designed to provide information on the most frequently asked questions about products marketed by our company. It uses artificial intelligence, in particular on the basis of content available on our website.
Users are informed that
- that the service provides indicative answers
- of the risks involved in using the service. In particular, the answers may be incomplete, inaccurate, unavailable or not adapted to your situation.
Before taking any decision based on the answers provided by this service, please contact our customer service department to verify the information given.
The User is solely responsible for the use made of the answers provided by the service.
Use of this service is subject to the following conditions. The User agrees to :
- Comply with applicable regulations
- Respect the intellectual property rights of the service provider and third parties
- Not to communicate personal and/or sensitive data
- Not to attempt to manipulate the service
- Not to hinder or disrupt the proper functioning or technical accessibility of the service.
- We accept no liability for the unavailability, inaccuracies, unavailability or errors of the service.
Applicable law :
- Consumers: French law is applicable without prejudice to the application of mandatory legislative rights granted to consumers or of a more protective mandatory law by a foreign court seized by a consumer in the corresponding country.
- Professionals: French law is applicable
- Competent jurisdiction :
- Consumers: All disputes shall be submitted to the competent courts.
- Professionals: Exclusive jurisdiction of the ALBI Commercial Court.
Update
The present legal information page may be modified at any time, in particular to take account of changes to our sites, regulations, legal doctrine or any other pattern deemed necessary.
Last update : 04.06.2025
