Accessibility Statement for perlesandco.com

Perles & Co website

Date : 16/06/2025 - Last update : 17/10/2025
Site URL: perlesandco.com

Introduction

The company Internet & E-commerce (responsible for the website perlesandco.com) undertakes to make its e-commerce site accessible in accordance with article 47 of law no. 2005-102 of February 11, 2005 and Directive (EU) 2019/882 of the European Parliament and of the Council of April 17, 2019 on accessibility requirements for products and services.

To this end, it is implementing the following strategy and actions:

Multi-year accessibility plan

Production of the multi-annual accessibility plan is underway.

Actions completed by 2025

Site accessibility procedure launched,
Implementation of a contact system dedicated to requests relating to the site's digital accessibility,
Production of the site's Declaration of Digital Accessibility,
Drafting of the site's multi-year plan launched (in progress),
Partial audit to analyze and estimate the technical accessibility work to be carried out on the site,
Design of the website accessibility action plan (in progress),
Publication of the site's Accessibility Policy and Multi-Year Plan (forthcoming),

Compliance status: Non-compliant

The Perles & Co ( perlesandco.com ) website is non-compliant with the RGAA (référentiel général d'amélioration de l'accessibilité ), version 4, due to the non-compliances and derogations listed below.

Test results

The partial analysis audit carried out by WS Interactive revealed that 38.24% of RGAA version 4 criteria had been met.

Average results

Overall average: 59.30
Best page: 69.57
Worst page: 44.90

Content not accessible

The most problematic user impacts concern the site's overall navigation, forms and interactive components, whose structure and operation are inaccessible.

The following sections of the site are affected by the greatest number of accessibility problems:

Navigation and overall page structure (header and footer) due to incorrect HTML development;
Pages with forms (including: registration, order tunnel);
Pages with interactive components (scripts, including product pages).

Examples of site non-conformities

The analysis audit identified the following non-conformities:

Images

Some information-carrying images lack text alternatives (e.g. payment logos, social network logos, banners, carousels);
Some decorative images are not correctly ignored by assistive technologies (e.g. colored bead images, "What's New" inserts, "Promotions" inserts);
Some information-carrying images have no relevant textual alternative (e.g. logos, posters, text images).
Some information-carrying images, reproducible in HTML, are not replaced by stylized text (e.g. "New colors - Set of leaf pendants
colors - Set of leaf pendants")

Frames

At least one frame does not have a frame title (e.g. Google OAuth Iframe, Chatbot Iframe) - Page(s) concerned: Global Layout.

Colors

Some graphic elements only convey certain information through color (e.g. login/registration steps, missing characters in password);
Some text or graphic elements carrying information do not have sufficient contrast (e.g.: images in the "Autumn Light" carousel, "Monthly specials").

Multimedia

Some videos are not provided with synchronized subtitles (e.g. videos integrated into Tutorials pages);
Some videos are not clearly identified or announced (e.g. videos embedded in Tutorials pages).

Links

Some links do not have an explicit title (e.g.: back to home link, shopping cart links, footer links, social network links, fake links).

Scripts

Some scripts are not compatible with assistive technologies (e.g. menus, cookie buttons);
Some scripts are not keyboard-controllable (e.g. menus, interactive buttons);
The user is not warned of a context change (e.g.: opening of "Login", "Chatbot");
Certain status messages are not correctly rendered to assistive technologies (e.g.: adding an item to the shopping cart, incrementing the total price).

Mandatory elements

Some page titles are not relevant (e.g. Registration and Order pages);
Certain foreign-language words are not declared as such (e.g. "Best Sellers");
Some tags are misused (e.g. <div> instead of <p>, <h>, <button>).

Structuring

The document's title structure is inconsistent (e.g.: title "Online supplier of beads and accessories" in H3);
Document structure is inconsistent or missing elements (e.g. <header>, <nav>, <main>, <footer> are missing);
Some element sequences are not declared as lists (e.g. Product Menu, breadcrumb trail, footer).

Presentation

Information-carrying elements integrated by style sheets are inaccessible to screen readers (e.g. background-image, ::before, ::after);
CSS deactivation leads to confusion or loss of information (e.g.: undeclared links, loss of list format, source code order);
Links in text environments are not easily identifiable (e.g. pink links on blue background);
Focus visibility is impaired (e.g. links, buttons, fields);
Some content is unduly hidden from assistive technologies (e.g. payment images);
Some information is conveyed only by shape, size or position (e.g. active page, active filters, pagination).

Forms

Some form fields have no label attached, or an irrelevant label (e.g. "Quantity" field, "Compatible with" field);
Some sets of similar fields are not grouped together in a captioned fieldset (e.g. Professional registration,
creative preferences, newsletter);
Some button labels are absent or insufficiently precise (e.g.: "Search" button, "Newsletter");
Input controls are absent, insufficient or irrelevant (e.g. mandatory fields, errors not reported);
Input fields in error, which expect a particular format, are not accompanied by a real input example (e.g. Quantity field, Postcode, Telephone, Mail);
Fields expecting personal data are not identified (e.g. Surname, First name, Address, Postcode, City).

Navigation

At least one area of the page is not correctly declared, making it impossible to find and avoid (e.g.: absence of landmarks);
No quick access links are present throughout the site (e.g. quick access to content, menu, search);
The tab order is not consistent (e.g.: opening of the "At the moment" and "Products" sub-menus);
Some additional content is not accessible from the keyboard (e.g.: submenus, RGPD cookie banner);

Consultation

Some office documents are not natively accessible and have no accessible alternative (e.g. PDF tutorials,
REACH compliance certificates).

Please see the RGAA audit grid for details of the audit carried out.

Drawing up this accessibility declaration

Initially drawn up on 16/06/2025, this declaration was updated on 17/10/2025.

Technologies used to create the Perles & Co, perlesandco.com website:

HTML5
CSS
Javascript
Cookie manager: Onetrust
Chatbot: Moustache AI
Video player: Youtube

Test environment and tools used to assess site accessibility

Standard tests were carried out on the following browsers:

Mozilla Firefox, version 142.0.1 (64 bits)
Google Chrome, version 140.0.7339.186 (Build offi ciel) (x86_64)

Test environments and assistive technologies - Desktop

Some RGAA criteria, notably those in the JavaScript theme, include rendering tests to be carried out on assistive technologies associated with browsers and operating systems.
Tests carried out on these combinations (assistive technology, operating system, browser) enable us to declare that an HTML / WAI-ARIA device is "accessibility-compatible" as defined by WCAG.
During the RGAA compliance audit of the site, the rendering of content with assistive technologies will be tested in accordance with one of the test environment kits described in RGAA 4.

Accessibility assessment tools

The following tools were used to check accessibility:

Colour Contrast Analyser, version 3.5.5
WCAG Color contrast checker, version 3.8.4,
HeadingsMap (visualization of headings),
Stylus and personal bookmarklets.

Site pages audited for analysis
Carried out according to the A and double A (AA) criteria, the audit covered a sample of 8 pages:

An audit grid is attached to this report, containing the results of the control of each sample page with regard to the applicable RGAA control criteria.

Feedback and contact

If you are unable to access content or a service, please contact us via [email protected] so that we can provide you with answers and assistance (e.g.: answering questions, providing an accessible alternative, providing information and content in another form, etc.).

Recourse

If you notice a lack of accessibility that prevents you from accessing any content or functionality of the site, and you report it to us and receive no response from us, you are entitled to send your complaints or a request for referral to the Défenseur des droits.

There are several ways to do this:

Write a message to the Défenseur des droits
Contact the Défenseur des droits delegate in your region
A telephone number: 09 69 39 00 00 ;
Send a letter by post (free of charge, do not use a stamp)
Human rights defender
Libre réponse
71120 75342 Paris CEDEX 07